Privacy Policy

Effective Date: 1st January 2025

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At Her inHer Circle ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our online community services ("Services"). By using our Services, you agree to the practices outlined in this Privacy Policy.

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1. Information We Collect

We collect various types of information to provide and improve our Services. This information may include:

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Personal Information: When you register for an account, sign up for newsletters, or interact with our community, we may collect personal information such as your name, email address, phone number, date of birth, gender, and other information you voluntarily provide.

Account Information: This includes your login credentials (username, password), membership level, subscription information, and any other details related to your account.

Usage Data: We collect data on how you interact with our website, mobile app, and Services. This may include information about your device, browser type, IP address, pages visited, time spent on our site, and other usage statistics. We may use cookies and similar technologies to gather this information.

Payment Information: If you purchase a membership or other services, we may collect payment-related information such as billing address, credit card details, or payment method. This information is processed securely by third-party payment processors and is not stored by us.

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2. How We Use Your Information

We use the information we collect for the following purposes:

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To Provide and Improve Our Services: To create and manage your account, fulfill your membership, and provide you with access to community content, events, and other services.

To Communicate with You: To send you important account-related information, updates, promotions, newsletters, and other communications about our Services. You can opt-out of marketing communications at any time.

To Process Payments: To process and complete transactions for paid memberships or services.

To Personalise Your Experience: To tailor the content, resources, and recommendations we offer based on your preferences and activities within the community.

For Analytics and Research: To analyse how users interact with our website and Services to improve functionality, design, and user experience.

To Ensure Compliance and Security: To monitor for fraudulent activity, enforce our Terms of Service, and protect our users' data from unauthorised access.

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3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email services, hosting providers, and analytics tools. These providers are obligated to keep your information secure and only use it for the purposes for which it was shared.

Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of our users.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change through our website or via email.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your experience with our Services. These technologies help us analyse trends, track user activity, and gather demographic information to improve our website's functionality and performance.

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Cookies: Small files stored on your device that contain information about your preferences and usage patterns.

Web Beacons: Small graphic images embedded in pages or emails to monitor user behavior.

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You can control cookie settings through your browser's privacy settings, but disabling cookies may affect your ability to use some features of our Services.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. This includes the use of encryption and secure servers. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.

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6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

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Access and Correction: You can request to access, update, or correct your personal information stored by us.

Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email or by adjusting your preferences in your account settings.

Data Portability: You may request a copy of your personal data in a structured, commonly used format.

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To exercise any of these rights, please contact us via email. We may require you to verify your identity before processing your request.

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7. International Transfers

If you are accessing our Services from outside the Her inHer Circle, please be aware that your personal information may be transferred to and processed in a country where data protection laws may differ from your jurisdiction. By using our Services, you consent to the transfer and processing of your information in these countries.

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8. Children’s Privacy

Our Services are intended for users who are 18 years of age or older. We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

 

Her InHer Circle
info@herinhercircle.com.au

PO Box 5011, Empire Bay NSW 2257